Hi,
Yesterday I purchased a license for spiderbasic. But the account registration email never arrived.
Although when buying purebasic, the letter came instantly.
I wrote an email to support@spiderbasic.com but still no response.
Should I open a dispute with paypal for a refund?
No access to user account spiderbasic after purchase
Re: No access to user account spiderbasic after purchase
SpiderBasic is left a ..bit behind in order t oupdate purebasic by team
imho try contact to purebasic support... about his porblem
we dont expect more unless at least pb6 became stable..
imho try contact to purebasic support... about his porblem
we dont expect more unless at least pb6 became stable..
Christos
Re: No access to user account spiderbasic after purchase
Thanks, already write email to support@purebasic.com but the same no response.
Seems like something happened.
Seems like something happened.
Re: No access to user account spiderbasic after purchase
overwork
will reply, team is alive for sure.. but slow (unfortunate)
will reply, team is alive for sure.. but slow (unfortunate)
Christos
Re: No access to user account spiderbasic after purchase
Also, be sure to check your spam folder. Sometimes responses get misrouted.
Re: No access to user account spiderbasic after purchase
Of course I checked the spam folder in the mail first of all. There are no letters.
They don't respond to emails listed as support.
Moreover, they don’t even respond to an open dispute in paypal.
They don't respond to emails listed as support.
Moreover, they don’t even respond to an open dispute in paypal.
Re: No access to user account spiderbasic after purchase
Fred is answer me. There was something went wrong in the automated process. So al is ok!