Are orders processed manually?

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tj1010
Posts: 201
Joined: Wed May 27, 2015 1:36 pm
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Are orders processed manually?

Post by tj1010 »

It's been about 18 hours on my order and still no download email.
Comtois
Posts: 40
Joined: Mon Feb 24, 2014 11:07 pm

Re: Are orders processed manually?

Post by Comtois »

https://www.spiderbasic.com/faq.php
How fast is the delivering?

If your payment has been granted, the account is created automatically and an e-mail is sent to your e-mail address. Be sure to check your spam folder, as it sometimes goes there. If you have not received it after one hour, feel free to contact us: support[*]spiderbasic.com
tj1010
Posts: 201
Joined: Wed May 27, 2015 1:36 pm
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Re: Are orders processed manually?

Post by tj1010 »

That's why I posted here. Nothing in spam folder and I contacted that email with no responses.
Fred
Site Admin
Posts: 1506
Joined: Mon Feb 24, 2014 10:51 am

Re: Are orders processed manually?

Post by Fred »

Did you used an echeck via paypal ? If yes, it takes usually 3 to 5 days to validate the transaction, it's a paypal stuff sorry for the inconvenience.
tj1010
Posts: 201
Joined: Wed May 27, 2015 1:36 pm
Contact:

Re: Are orders processed manually?

Post by tj1010 »

Fred wrote:Did you used an echeck via paypal ? If yes, it takes usually 3 to 5 days to validate the transaction, it's a paypal stuff sorry for the inconvenience.

Yeah a bank transfer. I think the PP gateway allows CC too if your PP balance is 0.00 I just forgot how intentionally slow these types of transactions go before I proceeded.. You'd never know it was all processed with huge data-centers over OC lines and humans never interact with any of it..
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