Hi,
I bought Spiderbasic using the following link:
http://www.spiderbasic.com/ordering.php ... ype=single
Paypal charged my account on 15 Mar 2017, 10.28h pm.
According to the receipt, the payment was sent to the paypal address support@purebasic.com.
But after that I didn't receive a mail with a link to the full version. In the Spam folder also didn't arrive an e-mail.
So I tried to get my account with the "lost password" link on spiderbasic.com. But it said that my mail address is not known. I tried both, the mail address I stated in the order form, as well the mail address of my paypal account.
So I wrote an E-Mail to support@spiderbasic.com on 16 Mar 2017, 08.49h a.m.
Until now, I haven't received a reply yet.
Is the order process currently not working properly?
Is Fred currently busy / on holidays?
Sorry if I am to impatient. I just really like Spiderbasic and would love to use the full version as soon as possible.
Paid for Spiderbasic, but didn't get it
Re: Paid for Spiderbasic, but didn't get it
Hello,
Sorry for the delay, I just created your account. I got your mail, but I have been a bit busy until now, I hope all is fine and thank you to have registered SpiderBasic !
Sorry for the delay, I just created your account. I got your mail, but I have been a bit busy until now, I hope all is fine and thank you to have registered SpiderBasic !
Re: Paid for Spiderbasic, but didn't get it
I received your mail with the login data for the full version.
Thank you very much and have a nice weekend
Thank you very much and have a nice weekend
Re: Paid for Spiderbasic, but didn't get it
Hopefully you are up and running now!